Customer and Client Survey
A Tradition of Excellence

We will provide you with this survey to periodically ask your employees to grade our services. Our clients will be emailed surveys periodically.

CCRI WARWICK
How many times per week do you use the cafeteria? If not many, why?
How many times per week do you go out for lunch? Why?
How many times do you bring lunch from home? Why?
Would you be willing to pay more for better quality ingredients such as Boar’s Head meats and Flake White Tuna? No  Yes 
Would having higher quality meats and other ingredients entice you to purchase your lunch at the Café more often? No  Yes 
 
QUESTION HOW IMPORTANT? HOW SATISFIED?
General Information
The Café OverallNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Service area cleanlinessNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Cashier speed serviceNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Cleanliness of dining roomNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Special promotionsNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Knowing your Food Service Manager on dutyNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Menu informationNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Appearance of food service employeesNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Hours of operationNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Speed of serviceNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Freshness of the foods offeredNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Appearance of the foodsNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Menu varietyNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Temperature of the foodNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Healthy food choicesNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Value for price paidNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Overall serviceNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Entree
Taste of Entrée foodsNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Soup
Taste of soupsNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Grill
Taste of grille foodsNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Deli
Taste of deli foodsNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
Salad
Taste of saladsNot Important Important Very Important Extremely Important Poor Good Very Good Excellent 
 
Comments and Suggestions:
Comments and Suggestions: